A suite of Microsoft enterprise-applications covering CRM, ERP, service, sales and operations to unify business functions and data. Please note to setup Dynamics365 for Connect you will need to create a Microsoft app registration, and then link this to your Dynamics account by creating a Dynamics app user.

Manufacturer

Microsoft

Application

CRM and ERP

Market

CRM

Desktop or Cloud

Cloud

Self Configured via App Store

No

Supported Features

✅

Contact Syncing

✅

Screen Popping

✅

Activity Logging

❌

Click-to-Dial Native

✅

Click-to-Dial via Chrome Extension

❌

Transcription & Summary