Connect your communications with the tools you use every day
Bring your phone system and business apps together with Connect, the smart way to link your iPECS solution to your favourite CRM and productivity platforms.
Simplify workflows, boost productivity
Connect integrates seamlessly with leading CRM and business tools, helping your teams work smarter. From automatic contact syncing to instant call insights, Connect keeps your customer data and communications perfectly aligned.
Supported integrations
Connect works with over 300 business applications including:
Key Features
Contact Syncing
Automatically match and update contact information across your phone system and CRM.
Screen Popping
Instantly display customer details as soon as they call, no searching, no delay.
Activity Logging
Record call activity directly in your CRM for a complete view of customer interactions.
Click-to-Dial
Call any contact directly from your CRM or business app with one click.
Call Summary
See key call details, duration, and outcomes for easy follow-up and reporting.
Transcription Logging
Capture conversation transcripts automatically and store them securely in your CRM.
Sidekick – your personal productivity assistant
Sidekick works alongside Connect to make every call smarter. Access caller insights, transcriptions, sentiment analysis and more, all from one intuitive interface that keeps you focused and in control.
